Limiting User Logon Attempts

You can limit the number of times a user can attempt to log on. After the limit is reached, the user account is locked for the time period defined by the administrator.

The limit applies to all SnapProtect consoles, all mobile applications, and the command line interface.


  1. From the CommCell Browser, right-click CommServe and click Properties.
  2. In the CommCell Properties dialog box, click the Additional Settings tab and click Add.
  3. In the Add Additional Settings dialog box, enter the details for the following additional settings:
    Additional Setting Category Type Value
    FailedLoginAttemptLimit CommServDB.GxGlobalParam INTEGER Enter the number of logon attempts a user is allowed.
    AccountLockDuration CommServDB.GxGlobalParam INTEGER Enter the number of seconds a locked account remains locked.

    For instructions on adding the additional setting from the CommCell Console, see Add or Modify an Additional Setting.

  4. Restart the services on the CommServe computer.

    For instructions on restarting the services, see Restarting a Service.