Microsoft Exchange Server Agents

The Exchange Server agents provide a unified protection and recovery vehicle for all Exchange data in your enterprise. In addition to complete protection of entire Exchange databases for disaster recovery, more granular backup and recovery options are available for mailboxes and public folders. Added options for Outlook integration, deduplication, content indexing, and advanced reporting help to ensure that all your Exchange data is traceable and retrievable whenever the need arises.

Key Features

The Exchange Server agents offer the following key features:

Database Protection for Disaster Recovery

The Exchange Database Agent backs up:

  • Exchange databases
  • Public folder stores that contain data of the public folders
  • Transaction logs

In the event of a serious system failure, such as the breakdown of hardware, software, or operating system, the Exchange Database Agent provides point-in-time recovery of a given database. This ensures that the state of the Exchange database as it existed at the time that it was backed up is ready for use whenever necessary.

Granular Protection of Messages and Mailbox Items

The Exchange Mailbox (Classic) Agent backs up individual mailboxes so that you can retrieve individual mailbox data, such as messages and attachments, that might have been lost from a user's Outlook mailbox. By backing up mailboxes regularly, you can restore entire mailboxes without restoring the Exchange database.

Granular Public Folder Protection for Shared Information

The Exchange Public Folder Agent backs up public folders so that you can retrieve shared data between Exchange users, such as group documents, messages, attachments, and calendars. By backing up mailboxes regularly, you can restore any number of public folders without restoring the Exchange database.

Add-On Components


With SnapProtect, you can create a point-in-time snapshot by quiescing the data temporarily, taking a snapshot, and then resuming live operations. SnapProtect backups work in conjunction with hardware snapshot engines.

Outlook Add-In

Outlook Add-In fully integrates with Microsoft Outlook to provide users with a convenient way to browse, search, and restore mailbox items directly from Outlook. All mailbox entities, including messages, attachments, calendar items, and notes are retrievable from either theOutlook application that is installed locally or the Outlook Web Access (OWA) Web browser application.

Offline Database Restore

The Exchange Offline Mining Tool provides Exchange users with the ability to restore mail messages, attachments, and other mailbox entities from an offline copy of the Exchange database. Restoring data offline is useful in environments where the Exchange server is under a significant load. When users have access to an offline copy of the Exchange database to retrieve their data, performance on the Exchange server is not reduced as it might be if users retrieved their data from the server directly.

Content Indexing and Search

Content Indexing and Search enables users to content index their data and later search the data from a user-friendly web interface. The users can also perform restore operations or other advanced actions on the searched data.