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Prerequisites for the Exchange Mailbox Agent

Before you install the Exchange Mailbox Agent, make sure that your environment meets the prerequisites and that you perform the tasks that apply to the version of Exchange Server that you use.

Prerequisites for the User and Journal Mailboxes

Prerequisites for the ContentStore Mailbox

  • The service account must be a member of the Local Administrator Group on the proxy servers.

    If the agent is installed on an off-host proxy computer, then the service account must be in the Local Administrator Group on the proxy computer.

  • The service account must have read/write access to the network share.