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Downloading and Uploading Files in the Web Console

Table of Contents

Downloading Files and Folders

You can download one or more of your backed up files and folders to a specific location in your computer. During the download operation, if you select multiple files or folders, the data will be compressed and downloaded as a zip file.

Use the following steps to download multiple files as an example:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the data you want to download.
  4. From the Restore Files page, navigate to the folder containing the data to be downloaded.

    Note: You can also download files or folders that have not been backed up. To display all files and folders in the computer, click Showing latest backups and then select Show live machine data.

  5. Select the check boxes next to the data and then click Download.

    Alternatively, to download an individual file, right-click the file and click Download.

    Based on the web browser that you use (for example, IE and Firefox), follow the prompts to save the zip file on your local computer.

Downloading Previous Versions of a File

Between backups, the data may undergo modifications. If you want to recover old versions of the backup data, use the following steps to download the previous backup versions of a file.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the file you want to download.
  4. From the Restore Files page, navigate to the folder where the file resides.
  5. Right-click the file and select Versions.

    All versions of the file are displayed. For example, if the file has two version, it is listed as file (1) and file (2).

  6. Select the check boxes next to the versions that you want to download, and then click Download.

    Based on the web browser that you use (for example, IE and Firefox), follow the prompts to save the file(s) on your local computer.

Uploading Files to a Computer

Use the following sections to upload one or more files to one of your computers.

Uploading Files to an Existing Folder

The following steps describe how to upload files to a backed up folder.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name where you plan to upload the files.
  4. From the Restore Files page, navigate to the folder where the files should be uploaded, and then click Upload.

    Tip: You can also upload files by dragging and dropping them from your desktop to the Restore Files page. If you do this, you do not need to click the Upload option and follow the next steps.

  5. From the Upload Files dialog box, click Choose Files and select the files that you want to upload from the browse window.

    Press the Ctrl key on your keyboard to select multiple files. After the files are selected, click Open.

  6. Click Upload.

    After the files are successfully uploaded, they are not displayed immediately on the Restore Files page. The files are displayed after the next successful client backup.

    Note: To upload files to a folder that was not backed up, click Showing latest backups in the Restore Files page, and then select Show live machine data to display all of the folders that reside in the computer. Then, continue with Step 3 listed above.

Uploading Files to a New Folder

You can create a new folder in your computer and upload some files in it. This requires you to be in the live browse mode, which allows you to see all the files and folders (both backup and non-backup data) that reside in your computer.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name where you plan to upload the files.
  4. From the Restore Files page, click Showing latest backups and then select Show live machine data.
  5. Navigate to the folder where the files should be uploaded, and then click the Create New Folder icon.
  6. From the Create Folder dialog box, specify the Folder Name and then click Create Folder.
  7. Access the new folder and then click Upload.

    Tip: You can also upload files by dragging and dropping them from your desktop to the Restore Files page. If you do this, you do not need to click the Upload option and follow the next steps.

  8. From the Upload Files dialog box, click Choose Files and select the files that you want to upload from the browse window.

    Press the Ctrl key on your keyboard to select multiple files. After the files are selected, click Open.

  9. Click Upload.

    The files that you upload are visible immediately from the new folder that you created. If you select the Show latest backups option in the Restore Files page, then you will see neither the uploaded files nor the new folder until the next client backup takes place.