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Mails - Overview

You can link to your Exchange Mailbox account from the Mails page in the Web Console. You can search for backed up mail messages and download them to your local disk.

Note: Backup operations are configured and scheduled by the administrator. Contact your administrator if you want to change your current backup settings.

The supported mailbox types are:

  • Primary
  • Archive
  • Linked

    Note: To access Linked Mailboxes, set the Resource Domain to the domain that contains the Linked Mailboxes. For more information, see Adding a Domain Controller for Active Directory.

  • Office 365 with Exchange (hybrid)
  • Delegated

View Mail Messages

For information about viewing messages for delegated mailboxes, see Viewing Mail Messages in Delegated Mailboxes in Web Console.

For all other mailbox types, see Viewing Mail Messages in Web Console.

Protection Status

The Mails page of Web Console displays the following information:

  • Display Name: Displays the name of your Exchange Mailbox account. The name is linked to the page where you can browse, search, and download your backed up mail messages.
  • Protected: The symbol in this column indicates the backup status of your mailbox.
    • Red: The mailbox has not been backed for more than 14 days.
    • Yellow: The mailbox has not been backed up in the past seven days.
    • Green: The mailbox was backed up recently.
  • Last Backup: Displays the date and time of the last backup performed for your mailbox.
  • Next Backup: Indicates when the next backup operation will be performed. When no backup schedule is set, it displays Not Scheduled.