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Browsing and Restoring Data in the Web Console

Table of Contents

Restoring Data

Use the following steps to browse and restore data to the original computer and folder location from where it was backed up.

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click the computer_name to open the Restore Files page.

    You can also click Show Details for the computer containing the data that you want to restore, and click Select Files in the Restore section.

  4. From the Restore Files page, navigate to the folder containing the data to be restored.
  5. Select the check boxes next to the data, and then click Restore to open the Restore Options dialog box.

    If your file is content-indexed, click on the file to view the contents in a preview window.

  6. Click Restore Now.

    To track the progress of the restore job, click the job ID from the top of the page. This will take you to the computer summary page, where you can see the progress in the Current Restore Status box under the Restore section.

Restoring Data from a Backup Job

Use the following steps to browse and restore data backed up under a specific job ID.

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. Under the Backup section, click Recent Backup Jobs.

    All of the recent backup jobs that ran on the computer are shown in a table.

  5. In the Job ID column, click the job_ID to view the files backed up during that job.
  6. From the Restore Files page, navigate to the folder containing the data to be restored.
  7. Select the check boxes next to the data, and then click Restore to open the Restore Options dialog box.

    If your file is content-indexed, click on the file to view the contents in a preview window.

  8. Click Restore Now.

    To track the progress of the restore job, click the job ID from the top of the page. This will take you to the computer summary page, where you can see the progress in the Current Restore Status box under the Restore section.

Restoring Data to a Different Folder

Use the following steps to browse and restore data to a different folder in the same computer where it was backed up.

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click the computer_name to open the Restore Files page.

    You can also click Show Details for the computer containing the data that you want to restore, and click Select Files in the Restore section.

  4. From the Restore Files page, navigate to the folder containing the data to be restored.
  5. Select the check boxes next to the data, and then click Restore to open the Restore Options dialog box.

    If your file is content-indexed, click on the file to view the contents in a preview window.

  6. In the Restore Options dialog box, clear the Restore to Original Folder check box.
  7. Next to the Destination Path box, click the folder icon to define the destination path.
  8. From the Select Restore Destination Path dialog box, find the folder and then click Select.
  9. Click Restore Now.

    To track the progress of the restore job, click the job ID from the top of the page. This will take you to the computer summary page, where you can see the progress in the Current Restore Status box under the Restore section.

Restoring Data to a Different Computer

Use the following steps to browse and restore data to a different computer from where it was backed up.

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click the computer_name to open the Restore Files page.

    You can also click Show Details for the computer containing the data that you want to restore, and click Select Files in the Restore section.

  4. From the Restore Files page, navigate to the folder containing the data to be restored.
  5. Select the check boxes next to the data, and then click Restore to open the Restore Options dialog box.

    If your file is content-indexed, click on the file to view the contents in a preview window.

  6. In the Restore Options dialog box, clear the Restore to Original Computer check box and select a computer from the Destination Computer list.
  7. Next to the Destination Path box, click the folder icon to define the destination path.
  8. From the Select Restore Destination Path dialog box, find the folder and then click Select.
  9. Click Restore Now.

    To track the progress of the restore job, click the job ID from the top of the page. This will take you to the computer summary page, where you can see the progress in the Current Restore Status box under the Restore section.

Restoring Data to a UNC Path

In addition to restoring data to client computers associated with the Web Console, you can also restore data to a UNC path of a different destination computer using the following steps:

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click the computer_name to open the Restore Files page.

    You can also click Show Details for the computer containing the data that you want to restore, and click Select Files in the Restore section.

  4. From the Restore Files page, navigate to the folder containing the data to be restored.
  5. Select the check boxes next to the data, and then click Restore to open the Restore Options dialog box.

    If your file is content-indexed, click on the file to view the contents in a preview window.

  6. In the Restore Options dialog box, clear the Restore to Original Computer check box.
  7. In the Destination Path box, type the UNC path (for eg., \\client1\restore)
  8. Select the Restore as This User checkbox.
  9. Enter the user name and password to access the UNC path.
  10. Click Restore Now.

    To track the progress of the restore job, click the job ID from the top of the page. This will take you to the computer summary page, where you can see the progress in the Current Restore Status box under the Restore section.

Restoring Previous Versions of a File

Between backups, the data may undergo modifications. If you want to recover old versions of the backup data, use the following steps to restore the previous backup versions of a file.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name to open the Restore Files page.

    Alternatively, you can click Show Details for the computer containing the data that you want to restore, and click Select Files under the Restore section.

  4. From the Restore Files page, navigate to the folder containing the files to be restored.
  5. Right-click the file and then select Versions.

    All versions of the file are displayed. For example, if the file has two version, it is listed as file (1) and file (2).

  6. Select the check boxes next to the versions that you want to restore, and then click the Restore button.
  7. Select the type of restore that you want to perform, and then click Restore Now.

Browsing Data

By default, the latest backups are displayed when you browse the backup data of a computer in the Web Console. You can perform the following browse operations:

By default, the size of each backed up file or folder is listed along with the browse results. To generate a size distribution pie chart for the backed up data, click the   pie chart icon in the upper-right corner of the screen. The pie chart  shows the nine largest entities (files and folders) sorted by size (largest first), followed by a tenth item showing the sum of the remaining entities. To view the size distribution of data in a specific folder, click the corresponding pie chart section.

Browse Data from a Specific Date

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the data you want to browse.

    Alternatively, you can click Show Details for the computer containing the data that you want to browse and click Select Files under the Restore section.

  4. From the Restore Files page, click Showing latest backups and select Show backups as of a specific date.
  5. Select the date of the backup and click OK.

    The backups that were run on the date you selected will be displayed on the page.

Browse Data from a Specific Date Range

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the data you want to browse.

    Alternatively, you can click Show Details for the computer containing the data that you want to browse and click Select Files under the Restore section.

  4. From the Restore Files page, click Showing latest backups and select Show backups for a date range.
  5. Specify the date range—the time period that you want to see the backup jobs for, and click OK.

    The browse window will refresh and show the backups from the specified date range.

Browse Live Data (Live Browse)

Use the Web Console to browse the entire contents of your computer. Using this operation, you can see all of the files and folders on your computer, both backed up and non-backed up data.

When you browse live data, you can:

  • download files and folders (file preview is not available)
  • upload one or more files to a new or existing folder

Before you Begin

Ensure that your administrator has assigned you the required permissions to browse live machine data.

Use the following steps to browse live data:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the data you want to browse.

    Alternatively, you can click Show Details for the computer containing the data that you want to browse and click Select Files under the Restore section.

  4. From the Restore Files page, click Showing latest backups and then select Show live machine data.
  5. Click one of the drives (for example, C:) to see all of the files and folders that reside in it.

    Navigate to the files/folders that you want to download, create a new folder and upload files in it, or upload some files to an existing folder. See Download and Upload for more information on these operations.

Hiding Deleted Data during Browse

When data from previous backups has been deleted, you can hide the deleted items from the browse view using the following steps:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the data you want to browse.

    Alternatively, you can click Show Details for the computer containing the data that you want to browse and click Select Files under the Restore section.

  4. From the Restore Files page, click Hide Deleted Items button located at the top-right of the page.

Controlling Restore Jobs

Jobs can be controlled in a number of ways. You can pause, resume and kill a restore job.

When running a restore from the Web Console, use the following steps to perform a control operation on the running job:

  1. After starting the restore operation, click the job ID from the top of the page. This will take you to the computer summary page.
  2. From the Current Restore Status box, select the operation that you want to perform:
    • Pause

      This option temporarily stops the job. The job enters a suspended state, where it can be resumed at a later time.

    • Resume

      If you paused the job, this option returns it to the running state.

    • Kill

      This option terminates the job.

  3. Once the operation is performed, the job changes to the selected state.

Viewing the Details of Recent Restore Jobs

Use the following steps to view the job details of recent restore operations that ran on a computer:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details for the computer_name that contains the data you want to view.
  4. Under the Restore section, click Recent Restore Jobs.

    A list with all the recent restore jobs that ran on the computer are shown in a table.

Adding a Folder to Favorites List

You can add frequently accessed folders to a Favorites list from the Web Console. This allows you to quickly access the folders without having to navigate through the browse results.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click the computer_name that contains the data you require .

    Alternatively, you can click Show Details for the computer containing the data that you want and click Select Files under the Restore section.

  4. From the Restore Files page, click the  star icon for the specific folder at the right-end of the screen.

    The folder is added to the Favorites list.

  5. Click Favorites on the left pane to view the added folder.
  6. To remove the folder from the Favorites list, click the star icon for the specific folder and refresh the screen.